At Code Zero Yachts, we value your privacy. When handling your personal information, we ensure all information is collected and processed in accordance with the General Data Protection Regulation (“GDPR”) legislation.
Herein you will find details of how we collect, use, and store your information when you visit our website.
For any queries regarding our privacy policy, please get in touch at ahoy@codezeroyachts.com
What information do we collect about you?
Personal identifiers, contacts, and characteristics (for example, name and contact details). This is only collected if you decide to provide the information via the contact forms found on the website.
Website usage analytics, details on how you interact with our website (e.g. which pages you have visited) via our cookies and technology partners (see cookie policy).
How do we get the personal information and why do we use it?
Webform Submissions - Most of the information we process is provided to us directly by you via one of our forms. This is used for:
Providing our yacht charter service (bookings and listings).
Subscription to our blog and marketing newsletter.
Cookies and tracking pixel – We monitor engagement with our website through third party cookie and pixel tracking.
We use third-party systems and apps that help us personalise your online experience.
How do we store your personal information?
Once information has been collected using either one of our forms or tracking pixels, the information is then stored and processed using the secure cloud servers of our CRM provider HubSpot, see HubSpot’s Privacy Policy: https://legal.hubspot.com/privacy-policy
We keep any personal information for 6 months. After which, our systems are configured to automatically archive and remove records and related data.
What are your data protection rights?
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How do I raise a concern?
If you have any concerns about our use of your personal information, you can make a complaint to us at ahoy@codezeroyachts.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
